Patient Resources

From routine eye exams to advanced surgical procedures, our team of experienced eye surgeons is dedicated to providing you with personalized care that meets your unique needs.
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Patient Forms

Click below to view and print patient forms. You may complete these forms and bring them with you to your appointment.

Patient Portal

MedFusion Patient Portal – A secure web-based portal where you can:

To inquire or enroll in our Patient Portal, please contact our office at (865)546-1464.

Frequently Asked Questions

Appointment FAQs

A photo ID, insurance cards, list of medications, glasses and/or contacts, specialist co-pay and refraction fee of $40.00 to your appointment.

A refraction is the part of your complete eye examination that determines whether or not you need glasses or a change in your present glasses. The charge for this service is NOT COVERED BY MOST MEDICAL INSURANCES. The medical part of your exam is covered. We expect payment for this service at the time of your visit.

A driver is recommended as your vision may be blurred from dilation. If you haven’t had a problem before, you may use your judgment.

 

You should expect to be at your appointment about 2 hours. 

You should be prepared for dilation at each visit, even if it didn’t occur at a previous visit you had.

Testing may be required by the technician by the technician so that your doctor will have necessary information to evaluate your eyes. You may also be dilated for the appointment, which takes 30 minutes.

Many medical conditions affect the health of the eyes.

Medications, prescriptions, etc. can affect the health of the eyes, and also indicate to the eye care provider what the patient is being treated for.

MedFusion Patient Portal FAQs
The Patient Portal is a secure, confidential and easy to use website that gives patients 24 hour access to their medical records. It uses the latest encryption technology to deliver secure communication between patients and providers. The Patient Portal is administered and maintained by Medfusion, Inc. (“MedFusion”) on behalf of East Tennessee Eye Surgeons.
Your security is important to us. We are committed to protecting your privacy. Your name and email address will be treated with the same care and privacy given to your health records and will never be sold or leased by East Tennessee Eye Surgeons or MedFusion. We use techniques to encrypt, safeguard, and secure your personal information. For more information, please review the MedFusion Privacy Policy and the East Tennessee Eye Surgeons Notice of Privacy Practices.
No. The Patient Portal is provided as a courtesy to our patients and its use is optional. East Tennessee Eye Surgeons is focused on providing the highest level of service and health care.

An invitation email will be sent to you at the e-mail address you provide on your demographics form. This will supply a link to the Patient Portal login screen.

If you can’t remember your username and/or password, select “I forgot my user name and/or password.” from the Patient Portal login screen under the green sign in button.

From there you will be presented the option to enter your email or user name in order begin the process of recovering your user name or password.

Please contact our office at (865) 546-1464 and we will be happy to assist you.

Make an Appointment

We are delighted to welcome you to our practice and appreciate the opportunity to provide you with the highest quality eye care in an exceptional setting.

Schedule your appointment with us today and take the first step towards optimal eye health!
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